
If clockings are not showing or importing please follow the below steps.
Please check if the JT Engine is running by checking the icon on toolbar.

If it appears grey as above it is not running and there is no communication to devices. Please start the engine by right-clicking the icon and selecting Start Engine Service.

The Windows Task Manager Services tab can also be used to check if the engine service is running, and stop/start as needed.

The Windows Services window can also be used to check if the engine service is running, and stop/start as needed.

Once the engine is started after a few minutes clockings should import automatically.
It may be worth considering JT Monitor to assist with keeping the engine running.